Customer Invoice Printing Workaround

Modified on Fri, 9 May at 1:47 PM

Department	Creator	Version	Next Review Date	Approver	Title	Date	Signature
CSR	Bella HG	1.0	3/26/2026

Log into IndustriOS.
1. Go to module Invoice/Credit Memo History.
2. Locate the Invoice needed with the search function.
3. Press Print icon button.
4. Use Task: Reprint – Invoice / Credit Memo. Change the Parameter set to 2025 parameters.
5. Press Process.

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The invoice will populate in a new window through Crystal Report Viewer, with the IndustriOS logo in the top right corner.
1. Press the Export icon button.
2. Change the Format: to a PDF, then press OK.
3. Save the file to your Desktop.

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Go to Adobe Acrobat on the weband log in.
1. Go to Edit> Edit text & Images, then upload the invoice from the desktop.

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Uploading online will transform the invoice into an editable version.
1. Delete the IndustriOS logo by selecting the image and clicking the Trash Can icon.

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There are multiple ways to upload the Toyo-Tanso-logo jpeg image, the most user friendly is the drag and drop function.
1. Once loaded to the invoice, resize and place within the document.

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Once placed, click the ellipsis menu (···), then Print this file.
1. Print to PDF and override the invoice on the personal Desktop.
2. Save a copy or use Drag ‘n’ drop the invoice into a company shared folder.

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